Terms & Conditions
By using the Brenoxa website or purchasing our products, you agree to the following terms & conditions. Please read them carefully:
1. Use of Website - Terms & Conditions
You are welcome to freely browse and shop on our website. However, to ensure a safe and fair experience for all users, you must refrain from misusing the site by attempting unauthorized access, spreading harmful content, or violating any laws. If such misuse occurs, we may suspend access or take legal action in order to protect our services and customers.
2. Product Information and Orders
At Brenoxa, we strive to provide accurate product descriptions, images, and pricing at all times. Nevertheless, in the rare event that errors occur, we reserve the right to correct the information or cancel orders without prior notice. Furthermore, all orders are subject to product availability and require our final acceptance before processing.
3. Pricing and Payment
All prices are displayed in local currency and include applicable taxes unless otherwise stated. For your convenience, we primarily offer Cash on Delivery (COD), enabling you to pay in full when your order arrives at your doorstep. In addition, please ensure someone is available at the delivery address to receive and pay for the order. Moreover, refusal to accept and pay for an order without a valid reason may affect your eligibility for future purchases.
4. Returns and Refunds
We accept returns only if at least 90% of the perfume remains in the bottle. In addition, returns must be made within 14 days of receiving your order, and products must be in their original condition and packaging. However, items that are opened, used beyond the 10% limit, or damaged due to customer handling will not be accepted. For further details, please refer to our full Return & Refund Policy.
5. Intellectual Property
All content on our website—including text, images, designs, logos, and product names—belongs exclusively to Brenoxa. Therefore, you may not copy, use, or reproduce our content for any purpose without prior written permission.
6. Limitation of Liability - Terms & Conditions
While we take great care in our products and services, Brenoxa is not responsible for any indirect or accidental damages resulting from the use of our website or products. In any case, our total liability is limited to the amount you paid for the product.
7. Changes to Terms & Conditions
We may update these Terms & Conditions at any time, and such changes will take effect immediately. By continuing to use our website after updates, you acknowledge and accept the revised terms.
For any questions, please contact us at Contact@brenoxa.com.
Thank you for choosing Brenoxa — where every fragrance leaves a lasting impression.